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Terms & Conditions

Welcome to CareCabs. By using our website and booking our services, you agree to the following terms and conditions. These terms apply to all services, including OutStation car rental from Delhi and local car rental bookings.

1. Booking & Confirmation

  • All bookings are subject to vehicle availability.
  • A booking is confirmed only after receiving confirmation from our team.
  • Customers must provide accurate pickup, drop and contact details at the time of booking.

2. Pricing & Payment

  • All fares are indicative and may vary depending on distance, route, travel time and availability.
  • Additional charges may apply for tolls, parking, state tax, waiting time and night travel.
  • CareCabs aims to provide transparent and competitive pricing, including options for cheapest car rental in Delhi.
  • Payment can be made through available payment options at the time of booking or ride completion.

3. Cancellation & Refund

  • Cancellations should be made before the scheduled pickup time.
  • Cancellation charges may apply depending on the timing of cancellation.
  • Refunds, if applicable, will be processed within a reasonable time.

4. Waiting Charges

  • Waiting charges may apply if the vehicle is kept waiting beyond the allocated time.
  • For airport pickups, waiting time may vary depending on flight delays or customer response time.

5. Driver & Vehicle Usage

  • Drivers are expected to follow all traffic rules and safety standards.
  • Customers must maintain proper behavior during the trip.
  • Misuse of vehicles or inappropriate conduct may lead to cancellation of the ride.

6. Travel Responsibility

  • CareCabs strives to provide reliable OutStation car rental from Delhi and city travel services.
  • We are not responsible for delays caused by traffic, weather or unforeseen circumstances.
  • Customers are advised to plan travel time accordingly, especially for airport transfers and long-distance trips.

7. Luggage Policy

  • Luggage capacity depends on the vehicle type selected.
  • Customers are responsible for their personal belongings during the journey.

8. Route & Travel Conditions

  • The route will be chosen based on the best available travel conditions unless specified otherwise.
  • Additional stops or route changes may result in extra charges.

9. Third-Party Services

  • CareCabs may engage third-party drivers or partners to fulfill bookings.
  • All services will maintain standard quality, safety and reliability.

10. Changes to Terms

  • CareCabs reserves the right to update or modify these Terms & Conditions at any time.
  • Continued use of our services implies acceptance of the updated terms.

11. Contact Information

For any queries or support, please contact:

  • Phone: 7477646900
  • Email: support@carecabs.in
  • Address: Phase 2, Industrial area, Sector 62, Noida, Uttar Pradesh 201301

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